Next-Gen Conversational AI Platform
Driven by Customer Intent
Powered by AI
A next-gen conversational AI platform that delivers successful outcomes for your customers and your business. An omnichannel, cloud-based contact centre platform that enables your brand to provide a differentiated customer experience while reducing the cost to serve.
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AI-Powered Platform that Delivers!
%
Increase in Deflection Rates
Reduce AHT (Avg Handle Time)
%
Reduce Cost to Serve
%
Improvement in Customer Satisfaction
Intent Connect
Engage with your customers in the channel of their choice with a personalized, highly curated brand experience.
Delight your customers by providing an omnichannel experience that retains context with channel switching.
Intent Agent Assist
All your customer interactions in one view.
Contact Centers are on a critical path to delivering a 360-degree brand experience. Be smarter, consistent and contextual by empowering your agents with a unified view of your customer.
Intent XD Consulting
A value-driven framework for AI deployment.
Lead and grow by providing differentiated brand experiences to your customers.
Delivering a great customer experience differentiates your brand. This differentiation in turn helps you realize higher top-line and bottom-line growth than those who haven’t made CX transformation a priority.
Our intent-XD framework enables you to reimagine these differentiated brand experiences and develop an actionable roadmap that delivers actionable ROI, from Strategy through Execution.
Let's talk
Give us a call and let us demo you our platform.
We are excited about our customers leveraging the power of Intent AI. Please drop us your contact details and we shall get back to you as soon as we can.