Intent Agent
An unified call center agent desktop for all customer conversations
Intent Agent
Helping you understand your customer’s intent, get closer and serve them better.
Go beyond static dashboards by enabling your call center with AI-driven intelligent dashboard, that provides customer context, helping agents to go beyond basic data points.
Conextual Awareness
Enables customer context by providing complete call transcript display when a call is transferred to the agent from chat or virtual agent.
360-degree Customer View
Enables a complete customer view with recent purchase history, interactions and intelligently identified intents.
Enabling Agent Empowerment
Helps the agent with information around customer interaction such as greetings, policies, warranty terms, loyalty benefits, refunds and return process etc.
Lead Tracking
Agent workspace to track future leads, enables CRM updates.
Agent Assist
Let's talk
Give us a call and let us demo you our platform.
We are excited about our customers leveraging the power of Intent AI. Please drop us your contact details and we shall get back to you as soon as we can.